A smarter way to upgrade!
Trade-in your devices at the best price and get Amazon.ae Gift Card
Trade-in your deviceHow it works
1
Provide device details and get a price quote
2
Book a home pick-up and get your device evaluated
3
Ensure to do a factory reset before handing over the device
4
Get an Amazon.ae Gift Card at your doorstep
– Visit amazon-testae.northladderstage.com and select the device you want to trade-in to get quotes.
– Schedule a free home pick-up of your old device to make the process more convenient for you.
– Complete the trade-in process and receive an Amazon.ae Gift Card, which you can use to shop for anything on Amazon from the comfort of your own home.
– Schedule a free home pick-up of your old device to make the process more convenient for you.
– Complete the trade-in process and receive an Amazon.ae Gift Card, which you can use to shop for anything on Amazon from the comfort of your own home.
We acknowledge the importance of data privacy, so please remember to perform a factory reset before handing over the device.
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
For iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
For Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
To delete data and settings from your phone, follow the below process.
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset).
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
For iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
For Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
To delete data and settings from your phone, follow the below process.
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset).
Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.
We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by the agent, you can choose to accept or refuse to trade your device. The last call is in your hand.
You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Emirates ID
– Driving license
– Mobile phones
– Laptops
– Tablets
– Smartwatches
For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.
– Laptops
– Tablets
– Smartwatches
For any of these devices, you can go through the assessment and receive an immediate price quote based on the device condition from our highest bidder. We accept devices that at least switch on. But we don’t accept devices that are counterfeit or jailbroken.
There are four different grades that determine the condition of your phone or device: Good, Average, and Below Average. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.
Your devices are sold to dealers across the UAE who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide FREE internationally approved, military-grade data wipe service along with a digital data wipe certificate.
For mobile phones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.
– Go to amazon-testae.northladderstage.com and select the device you wish to trade.
– Enter your personal details, including your location and preferred pick-up date.
– Verify that all your details are correct, and click the “Trade-in Now” button to complete the transaction.
– Enter your personal details, including your location and preferred pick-up date.
– Verify that all your details are correct, and click the “Trade-in Now” button to complete the transaction.
– If you agree to the price, you will receive an SMS with trade-in details and an OTP for confirmation.
– Share the OTP with the home service agent.
– Receive the Amazon.ae Gift Card.
– Once you confirm your request to trade in your phone or other device, you will receive an email containing a detailed printable label and a unique 13-digit reference code.
– Our agent will visit within 24 hours for a convenient doorstep pick-up of your device.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– You will receive an email with the final trade-in offer and a detailed evaluation report. You can then choose to either accept or reject the offer.
– If you accept the price quote, you will receive your Amazon.ae gift card. If you received a gift card when placing the trade-in request, any differential amount will be adjusted to your credit card, and the remaining balance will be released to the credit card.
– We accept devices that power on and are in working condition under three grades- “Flawless, Average and Broken but working”
– For instant Gift Card option, you will receive the Gift Card instantly against a credit card hold.
– – In courier pick-up, trade-in device may take up to 2-4 business days to arrive before they are processed.
– Once your device is received and appraised, you’ll receive an e-mail notification within 2 business days informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– In case you have opted for a home pick-up, your final trade-in value will be determined at your doorstep during pick-up. Once the value is accepted, the Gift Card will be issued instantly.
– – In courier pick-up, trade-in device may take up to 2-4 business days to arrive before they are processed.
– Once your device is received and appraised, you’ll receive an e-mail notification within 2 business days informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– In case you have opted for a home pick-up, your final trade-in value will be determined at your doorstep during pick-up. Once the value is accepted, the Gift Card will be issued instantly.
You can cancel your trade-in order before the courier picks up your device by replying to the WhatsApp message However, if you selected the Instant Gift Card option, the amount will be charged to your credit card since the Amazon.ae gift card is non-cancellable.
You can cancel your trade-in order before our agent picks up your device by replying to the WhatsApp message, In case you selected the Instant If you didn’t respond to the agent’s call or failed to complete the trade-in transaction the amount will be charged to your credit card since the Amazon.com.au gift card is non-cancellable.